Administrative Departmental Policy
This department-specific policy applies to the operations and staff of the Information Services
Department of the University of Wisconsin Hospitals and Clinics Authority as integrated effective July 1,
Policy Title: Charge Router Change Management
Policy Number: HL-008-POL
Effective Date: 4/19/2016
This policy establishes standards for maintenance of the Charge Router, including who can
request, approve, and implement changes to it, and how those changes are made.
II. DEFINITIONS (optional)
III. POLICY ELEMENTS
1. Changes to the Charge Router can be requested by UW Health coding, clinical applications
and implementation teams, clinic or unit managers, and business offices. This applies to
UWHC, UWMF, Access Community Health Centers (ACHC), or any affiliated
2. Changes affecting the Charge Router are reviewed by the UWMF Director of Coding and
Charge Capture and the UWHC Manager - Charge Capture.
3. Changes affecting the Charge Router are implemented by the UW Health Charge Router
Analyst, following appropriate charge testing.
4. Non-urgent requests are completed in 10 business days or less. Urgent/emergent request are
those that involve patient safety/regulatory requirements or have material revenue impact.
The following procedures support this policy:
Charge Router Change Management Procedure (HL-008-PRO)
V. FORMS (optional)
VI. REFERENCES (optional)
Sr. Management Sponsor: VP – Patient Business Services
Author: Patient Business Services – Charge Capture
Reviewer(s): Health Link Technical Leaders
Approval Committee: Health Link Technical Leaders
UW Health CIO
Effective Date Next Review Summary of Changes Change Authors
4/19/2016 4/19/2017 Annual review/revision.
A. Stewart, A. Armstrong, J. McClain,
11/3/2014 11/3/2015 Initial release. A. Stewart, A. Armstrong, J. McClain