Pay & Benefits,Benefit Programs

Employee Assistance and Work/Life Program

Employee Assistance and Work/Life Program - Pay & Benefits, Benefit Programs


LifeMatters is the employee assistance and work/life program available to UW Health staff. LifeMatters offers free, confidential financial services, legal consultation and counseling services for personal problems such as stress, depression, substance abuse or workplace conflicts.

While Physicians are not eligible for the LifeMatters program, they can take advantage of similar services and access their EAP through the University of Wisconsin-Madison.

Services Offered by LifeMatters

Counseling services are available at no cost to you, your family or your household members!

Professional counselors are available both on the telephone and on an in-person basis in your local area. If additional counseling or services are recommended, the counselor will assist you with accessing providers covered by your insurance plan.

How to Access LifeMatters Resources and Services

Phone: The program’s user friendly, confidential services are available to you, your family and your household members 24 hours a day, every day of the year by calling 1-800-634-6433 (toll-free US, Canada and Puerto Rico). Calling LifeMatters put you in contact with a Master’s trained clinician, willing to assist you and provide you with a whole health assessment. UW Health’s Company Code is UWH1.

Online: Online, go to mylifematters.com. You will be prompted to enter a password. UW Health's Company Code is UWH1. You can access a wealth of online resources, including educational information, useful links, help locating child and elder care providers and self-assessment tests.

Phone App: LifeMatters has an app available through the App Store and Google Play! The LifeMatters app provides you quick, convenient access to services.


LifeMatters Newsletters

spring 2017

Less is More: Simplify

Better Digestion Made Easy

Managing a Stressful Change

Healthy Conflict

Helping a Child Cope with Grief

Alcohol or Drugs: Getting Help

summer 2017

Balancing Work and Family

Managing Anxiety

Maintaining Health as You Age

Strengthening Communication



Human Resources