UW HealthPassword Manager enables UW Health employees to reset their own password 24x7x365 without having to contact the Help Desk for support. It also ensures that users have secure passwords in accordance with UW Health's Password Security and Management Policy.
Through the UW Health Password Manager, whatever password UW Health employees choose will automatically be the same for the following applications.
EDM-Enterprise Document Management
HEAT Service and Support Call Logging
Outlook, Outlook Web App
PeopleSoft Manager Self-Service
UWHC PC Login
UWMF PC Login
UWMF Citrix Metaframe
UWMF Employee Self Service
UWMF Peoplesoft FS
UWMF Peoplesoft HR
If an application you use is not listed above, it will not be affected when you change your password through the Self-Service System. Passwords for other UW Health applications will not be subject to the requirement to change every 90 days.
Can I contact the Help Desk if I need additional assistance with changing my password?
Yes. The Help Desk is available for assistance by calling:
(608) 265-7777 (or 1-888-443-5511)
How do I log into Password Self-Service to change my password?
To change your network account password, go to Password Information and enter your Username into the Password Change Assistant field on the right of this screen. Once you enter your username, you will be redirected to the appropriate Password Self-Service page.
If it is your first time using the Password Change Assistant, you will be asked to register. Next, you will be asked to answer a series of five security questions. Each time you log in to the Password Change Assistant, you will have to answer one, randomly asked question correctly.
How will I know when I need to change my password?
Network passwords will automatically expire in 90 days. As the password expiration date approaches, you will receive up to five notifications you will receive up to five notifications through a message that will appear when you log in to a PC, Outlook Web App or Citrix. You are strongly encouraged to change your network password prior to the expiration date to avoid interruption in access.
What are the password requirements?
The password requirements below were implemented by UWHC and UWMF to improve security for all UW Health users. To help you choose a strong password you can remember, try not to think about your password as a "word." Think of your password as standing for something else. For example, think of a personal event with historical significance for you, but that would not be obvious to anyone else. For example, if you graduated from Mickey Mouse Cartoon College in 1985, you might choose MMCC!n1985 as your password.
In selecting a password, please remember the following requirements:
- At least 8 characters long
- Needs at least one number
- Can't contain a word found in the dictionary
- Can't be the same password used in the last year
- Can't have 3 or more repeating characters (aaa, 222, etc.)
- Expires after 90 days
- Is case sensitive
- Can't be a password that has ever been used on a UWMF system
What if I do not change my password by the expiration date?
If your password is not changed prior to the password expiration date, your computer access will be disabled. To reinstate your access priveleges, you will have to contact the Help Desk.
What if I forget my password?
You can change your network account password anytime by going to Password Information and entering your Username into the Password Change Assistant field on the right of this screen. Once you enter your username, you will be redirected to the appropriate Password Self-Service page
For additional assistance, contact the Help Desk.
Why have we, as an organization, implemented stronger password requirements?
The best way to ensure security, and to comply with Federal HIPAA regulations, is for users to change their computer passwords periodically. It is for this reason that we must require the use of "strong" passwords. Strong passwords are much more difficult for hacking tools to crack.