/growth/,/growth/job-performance/,/growth/job-performance/improving-hcahps-scores/,/growth/job-performance/improving-hcahps-scores/transitions-of-care/,

/growth/job-performance/improving-hcahps-scores/transitions-of-care/

201411314

page

100

UWHC,UWMF,

Learning and Development,Nursing,Clinicians,Quality,

Growth & Development,Job Performance,Improving HCAHPS Scores

Transitions of Care

Transitions of Care - Growth & Development, Job Performance, Improving HCAHPS Scores

Focus

HCAHPS Survey Items

  1. During this hospital stay, staff took my preferences and those of my family or caregiver into account in deciding what my health care needs would be when I left.
  2. When I left the hospital, I had a good understanding of the things I was responsible for in managing my health.
  3. When I left the hospital, I clearly understood the purpose for taking each of my medications.

Organizational champion: Maria Brenny-Fitzpatrick

Resources

UW Health Transitions in Care Program