/growth/,/growth/job-performance/,/growth/job-performance/improving-hcahps-scores/,/growth/job-performance/improving-hcahps-scores/communication-with-nurses/,

/growth/job-performance/improving-hcahps-scores/communication-with-nurses/

201411314

page

100

UWHC,UWMF,

Learning and Development,Nursing,Quality,

Growth & Development,Job Performance,Improving HCAHPS Scores

Communication with Nurses

Communication with Nurses - Growth & Development, Job Performance, Improving HCAHPS Scores

Focus

HCAHPS Survey Questions

  1. During this hospital stay, how often did nurses treat you with courtesy and respect?
  2. During this hospital stay, how often did nurses listen carefully to you?
  3. During this hospital stay, how often did nurses explain things in a way you could understand? 

Resources

Language of Caring Video-Based Training