Patient Services,

Departments & Programs,UW Medical Foundation,Patient Resources,Social Work Services Quick Guide,Social Work Manual,Population Specific,Pediatrics

Children's Hospital Resource Directory

Children's Hospital Resource Directory - Departments & Programs, UW Medical Foundation, Patient Resources, Social Work Services Quick Guide, Social Work Manual, Population Specific, Pediatrics



Dane Abuse Intervention Services

(608) 251-4445

They can provide emergency shelter, referral to other programs/ services, locally or across the state.

Child Protection

(608) 261-KIDS (5437) (Dane County) After hours –(608) 255-6067

If there is suspicion of child abuse/ neglect; you can report to the county child protection services, and they will investigate. In other counties you can report to child protection through the county social services agency. If there is not an after hours number, refer to local police or sheriff’s office. *In Illinois, call Child and Family services through the hotline. (Any county) The 24-hour number is – (217) 785-4020.



(608) 238-6426

Center for women and children

ARC provides women-specific AODA treatment, childcare available. Prevention/ intervention programs for children


(608) 271-4144

Adolescent AODA Program assessment, indiv./grp. counseling


(608) 263-8173

Adolescent AODA assessment and referral

Badgercare/ Medical Assistance


Badgercare is Healthcare coverage (MA) for children under 19, and to the parents that they live with. Must be a resident of Wisconsin, Must be a citizen. There are income guidelines – if over limits, there is a spend-down.

Birth to Three

Dane Co. Connections (Dane Co., outside of Madison)

(608) 273-3232

Bridges for Families (Madison School District)

608- 263-9907

Other counties – callWI First step for contact info. 1-800-642-7837

Birth to three provides developmental and other supportive services to children age 0-3. It is for children who are developmentally delayed - Coordinates developmental, physical and social services. The areas of development are: cognitive, physical, communication, social and emotional, and adaptive development.


After School

(608) 276-9782

19 locations in Madison and Middleton; provides supervision before and after school, school breaks and summer programs available. Grades K-5.


(608) 271-9181/ or 1-800-750-kids

They provide referrals to childcare programs, offers help in choosing quality care. Helps educate about financing for childcare.

Extended Daycare Program (United Cerebral Palsy)

(608) 273-3318

Helps parents who have children with developmental disabilities find community child care

Respite Center

(608) 244-5700

Emergency childcare

Children with Special Healthcare Needs (CSHCN)

Southern Regional CSHCN Center

(608) 265-8610/ 1-800-532-3321

Maternal and Child Health Hotline

1-800-722-2295 (Can provide #’s for other counties)

CSHCN provides information on your child’s special needs, connects parents and provides support, connection to available services


Dane County Clothing Center

(608) 246-4730 ext. 225

1717 N. Stoughton rd.

Hours are: Tues-Fri 10am-3:00pm. Second Wed./mo. 10am-5:30pm. One visit per month is free – more visits - $1.00/ bag. Bring Social security cards.

Sharing Center – Pregnancy Help Line

(608) 222-0008

Free maternity and baby clothes

Community Options Program

Dane County Human services

(608) 261-9900. *Other counties, call your local Human Services office.

The COP program is a state funded, county run program. It is a long-term support program for those who are elderly or disabled, the purpose being to provide services and prevent institutionalization. They can help fund needed services and supports otherwise not covered. There are financial limitations in qualification. There is currently a long wait list.


Catholic Social Services

(608) 256-2358

individual/ family and adoption counseling, sliding fee scale

Lutheran Social Services

(608) 277-0610

individual/ family/group and adoption counseling, sliding fee scale

Family Services

(608) 252-1320

individual/family/group counseling – sliding fee scale

Family Support Program

Dane County – Heidi Rossiter – (608) 221-4611

*Other counties– callWI First Step for contact info. – 1-800-642-7837.

The Family Support program provides individual supports and services to families with severely handicapped children. A family support worker coordinates these services. Provides respite funding. Links families to support. Long waiting list – but has some funds for emergency respite.



(608) 221-2691

Pay $15.75, volunteer 2 hr/mo. and receive $35 worth of groceries.

Food Fair at CAC

(608) 246-4730 ext.209

Pre-pay $15 in cash or food stamps and get 25-35 lbs. of fresh food once/mo.

Food Pantries

(608) 246-4357 (First Call for help)

Minimal cost for basic foods

Health Benefits Counseling

ABC For Health


ABC for Health is a free service offering information and problem solving for families having difficulty paying for healthcare, or having problems with current provider. Madison – 152 West Johnson – Suite 206, Madison, WI

Head Start

Dane County

(608) 275-6740

(They can give you numbers for other counties as well)

Head Start is a federally funded program, serving children age 3-5 years old. It is designed to promote the growth and development of children in areas of health, education, nutrition, parent involvement, and family services. There are income guidelines.

Hotlines re: Resources/ Support

First Call for Help

(608) 246-4357

Resources for individuals, families in need

First Step


Information for families who have a special needs child

Wisconsin Maternal Child Health Hotline


Provides a listing of services for women, children and families in regard to health, nutrition, special needs, advocacy, finances

Emergency Mental Health/Youth Crisis Services

(608) 280-2600

24 hour assistance for suicide prevention, crisis help, support/ referral service


Community Action Coalition

(608) 246-4730

Provides housing counseling, security deposit grants

Dane County Housing Authority

(608) 224-3636

Section 8 (low-income) housing Salvation Army, (608) 256-2321

Homeless shelter for families, women and children, and assistance in finding housing

Katie Beckett

South Central Region (Colombia, Dane, Dodge, Green, Iowa, Jefferson, Lafayette, Rock) Becky Burns/ Michelle Schumacker – (608) 265-4102

Other counties – call Gay Frappier – (608) 266-3236 for contact info.

*Katie Beckett is a special eligibility process that allows certain children with long-term disabilities, living at home, to get a Medicaid card. It has different allowances for income/assets than county programs for MA – (more generous) The purpose of the program is to keep kids out of institutions when possible – and support families.

SSI /Disability

Can apply on phone 1-800-772-1213 or at local Social Security office. (In Madison – 6011 Odana Rd. Madison, WI 53719) (608) 270-1141 *If not from Dane Co. – call 800 number for office in that area.

An SSI / Disability determination can provide monthly supplemental payments, and qualify you for a medical assistance card. The disability needs to result in “marked and severe functional limitations” – lasting for at least 12 mos. – or resulting in death. There are income guidelines. *In Illinois – the process is different. You apply for disability/ SSI payments through your social security office, and then apply for an MA card through local medicaid office


Family Village

This is a website designed for parents of children with disabilities; has a parent-to-parent program, and many related links/information

MUMS (mothers united for moral support)


This is a national parent to parent network; a support and matching organization for families of children with rare disorders or special needs

Agrace Hospice (Formerly Hospice Care Inc.) – Bereavement Support for Children/Parents

(608) 276-4660

Support group for kids age 5-12 who have experienced a death. Groups are held in 8 wk. Sessions – parents group held at the same time.

The Exchange Center for the Prevention of Child Abuse

Parenting Support Programs


Parent and Infant Early Childhood Clinic

(608) 263-6085

For infants/children exhibiting concerning behavior, for parents experiencing psychosocial issues, attachment problems. Assessment and evaluation, parent/child therapy, play therapy, family therapy, access to parental resource center.

Parental Stress Center

(608) 261-2266

24 hr, stress line, Parents anonymous support group. Also has OASIS– self-help support group for individuals/families who have experienced sexual abuse

Community Ties (Training, Intervention and Evaluation Series)

(608) 263-0271

Provides community training and consultation relevant to children and adults who have developmental disabilities and present behavioral challenges

Teen Parenting Program

(608) 251-8850

Provides teen parents with resources to overcome barriers to achievement – works with Madison metropolitan school district


Women Infant and Children Dane Co.

(608) 267-1111

Maternal and Child Health Hotline

1-800-722-2295 (Can provide #’s for other counties)

Provides supplemental nutritional foods, education, and healthcare referrals for pregnant and breast feeding women, new mothers, infants, and children up to age 5.

W-2 program

Wisconsin Works

Dane Co. Job Center

(608) 242-7400

Provides limited term financial assistance and job training

Provides childcare assistance for working parents

Can provide payments for mom to stay home w/child during first 12 wks. after birth, possibly longer if there are special healthcare needs.

They can provide food stamps

They can help look for resources – children’s services network

They can help parents attend and complete school

Programs Specific to Children’s Hospital

Sibling Program

Amanda Alexander

(608) 265-7000 Pager ID #5225.

Our Child Life Dept. offers free childcare to siblings of patients – ages 2-8. Hours are : Monday- Friday 9:30- 12:00, 1;00- 5:30. Reservations must be made 24 hours in advance. Children must be dropped off and picked up by family. They should come with a full change of clothes when possible.

Meal Program –*Children’s Hospital does not have meal tickets!!

We have 2 family lounges with refrigerators and microwaves. We keep bread, bagels, soup, juice, milk, yogurt stocked. We also have community donors who often provide free meals/ food. (Pizza, bagels, etc.) We also can utilize the kitchen at Ronald McDonald house whether or not family stays there.

Ronald McDonald House

Patient Housing (608) 263-0315

Pediatric Social Worker (608) 262-8398 | (608) 263-6426

Ronald McDonald House (608) 232-4660

For families who don’t live close to UW hospital – and who want to be close while their child is hospitalized. The initial referral needs to come from social work or patient and family services, families can self-register after that. There is a playroom for siblings, laundry facilities, and a van service. There is a fully stocked kitchen, computer access and a library. There is a $10 nightly charge – this can be waived if it poses a financial hardship for family. Check in is between 9am–8pm, seven days/week. Checkout is at noon.