Purpose of SPPN Program
The purpose of the BIAW Supportive Partner-to- Partner Network (SPPN) Program is to provide support and information, via telephone contact, to adult family members whose loved one has sustained a brain injury. Through this program, Volunteer Partners will be assigned to family members by the BIAW staff.
To recruit, train and assign Volunteer Partners to adult family members
- Support Group Contact Persons/Facilitators, area health care providers, BIAW staff, and self- referrals will provide suggestions for possible Volunteer Partners.
- Volunteers may be a family member and/or friend of an individual with a brain injury. Prospective Volunteer Partners must be at least 18 years of age whose loved one is 2 years post injury.
- Potential Volunteer Partners will participate in an initial screening interview conducted by designated BIAW staff and/or others.
- A training program for Volunteer Partners will be conducted by BIAW and is required for participation in the SPPN Program.
- BIAW staff is responsible for “assigning” or “matching” Volunteer Partners with those in need of support.
To provide encouragement and effective telephone support to family members whose loved one has sustained an injury
To assist family members in obtaining appropriate information and resources concerning brain injury
To promote and encourage early intervention with individuals with brain injury and family members in order to facilitate timely and informed decision-making
To encourage empowerment and self-advocacy.
Volunteer Partners are NOT
- Medical experts/advisors
- Social workers/case managers
- Providers of financial assistance or counseling
- Providers of transportation services and/or other family responsibilities such as babysitting, housing, etc.
Primary Skills and Responsibilities of the Volunteer Partner
- Understands goals and purpose of the SPPN Program
- Understands role of a Volunteer Partner
- Demonstrates ability to listen effectively
- Demonstrates ability to be empathic
- Demonstrates ability to be personable
- Demonstrates ability to articulate thoughts
- Has ability to problem-solve
- Has ability to explore/discuss families situations while promoting own decision-making
- Demonstrates a basic knowledge base in regard to acquired brain injury and related community resources
- Has ability to respond appropriately in emergency situations
- Has ability to keep accurate and complete records
- Has ability to schedule/maintain phone contacts as established by Volunteer, Partner and BIAW staff
- Provides own telephone for scheduled contacts. Never meets or transports matched partner due to liability issues.
- Participates in all scheduled trainings and completion of assignments
- Works under the supervision of designated BIAW staff
- Asks for assistance when needed
- Abides by the listed Ethical Standards and Code of Conduct