What service(s) do you provide?
- Screen information on all patients who have no insurance, limited benefits, or benefits that have capped
- Consider possible government programs which may work for a patient, including:
- MA, BadgerCare (extension of MA), MAPP
- County General Relief/Interim Assistance programs
- Health Insurance Marketplace
- Emergency MA
- Katie Beckett
- Communicate information through the Social Worker, Nurse Case Manager, or directly with the patient and/or his/her family.
- Assist with program applications as appropriate (see below).
- Short-term follow-up to make sure the application has been received.
- Long term follow-up to find out whether a case has been approved or denied.
- Clear up problems, delays, miscommunications, etc. to keep the application moving.
- Update notes on patients' accounts.
- Provide training on evolving government programs to other staff.
When is it appropriate to initiate a referral to your service?
- When inpatientshave no insurance ...
- ... and the discharge plan/immediate follow-up care (ex: clinic appts) is dependent on insurance, the inpatient social worker will provide the appropriate forms to patient/family, help them fill out, and mail them in. If the inpatient social worker has questions or requires assistance, they may consult with the government programs coordinator/counselor.
- ... and the discharge plan/immediate follow-up care is notdependent on insurance, the inpatient social worker will provide the appropriate information packets to the patient/family and encourage an application be made.
- SWers should notify Government Programs coordinator/counselor of the case so that they can follow-up, and may provide the patient/family with contact information for Deb/Mimi if they have further questions/concerns.
- When outpatients have no insurance, the outpatient social worker will assess patient/family need and either provide an information packet, or assist pt/family with application. If the outpatient social worker has questions or requires assistance, they may consult with the government programs coordinator/counselor.
Who can initiate a referral?
What hours are you available?
- Alpha Split A-La: Cameron Lang 8am-4:30pm
- Alpha Split Lb-Z: Josh Salazar 8:30am-5pm
How do we reach you?
- Cameron Lang: 0-6107
- Josh Salazar: 3-5889
Is there a separate fee added to the patient's bill for your service(s)?
What is your response time?
- That day, or, if late in day, the following work day.
Other things we should know?
Government Programs can take MA applications for parents or children throughout Wisconsin, and can assist with MA Disability applications. If needed, can arrange to help with a Social Security teleclaims appointment for SSI/MA.