What service(s) do you provide?
- Diabetes and Self-Management Education for inpatients and outpatients.
When is it appropriate to initiate a referral to your service?
- When a patient with newly diagnosed diabetes is admitted a referral should be made ASAP to the Learning Center.
Who can initiate a referral?
- Any nurse, dietitian, physician, or social worker
- Patients may self-refer
What hours are you available?
- 8am–5pm, Monday through Friday
How do we reach you?
- Contact the Learning Center at 265-3276 or 26-LEARN
- Locations include CSC, East & West
Is there a separate fee added to the patient's bill for your service(s)?
- Inpatients: No
- Clinic Patients: Yes
What is your response time?
- In-patient: Within 24 hours (weekdays)
- Out-patient: Will depend on need
Other things we should know?
- When calling, please give the following information:
- Patient’s name and medical record #
- Patient’s room #
- Type of diabetes (if known)
- Whether or not patient has a glucose meter
- If patient takes (or needs to learn to take) insulin
- Potential discharge date
- If patient has NO glucose meter, please order one from Central Supply - be sure to ask which health insurance the patient has, so proper meter can be arranged for.
- Unity - Lifescan meters (Ultra, Profile, Sure-Step)
- Group Health Cooperative - Roche meter (Accu-Chek)
- Physicians Plus (no brand restriction)
- Medicare - No brand restriction
- Medical Assistance (WI) - No brand restriction, allows for one every 3 years (if an exception needs to be made, needs to be pre-authorized), meters with special features such as voice synthesizers, auto timers, etc. need to be pre-authorized.
- When possible, request a dietary consult early in the admission.
- If a patient wishes to follow up outside of Madison, local program listings are available at www.diabetes.org.