/depts/,/depts/uwhealth/,/depts/uwhealth/interpreter-services/,/depts/uwhealth/interpreter-services/pacific-interpreters/,/depts/uwhealth/interpreter-services/pacific-interpreters/using-over-the-phone-interpreters/,

/depts/uwhealth/interpreter-services/pacific-interpreters/using-over-the-phone-interpreters/

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UWHC,UWMF,

Patient Services,Organizational Services,Technology,

Departments & Programs,UW Health,Interpreter Services,Pacific Interpreters

Using Over-the-Phone Interpreters

Using Over-the-Phone Interpreters - Departments & Programs, UW Health, Interpreter Services, Pacific Interpreters

Focus

  1. Dial 1-800-272-7442.
  2. Request the language.
  3. Give client identification:
    • For UWHC: code is 231019, organization name is UWHC, personal code is the caller's full name
    • For UWMF: code is 231048, organization name is UWMF, personal code is the caller's full name
    • For Department of Family Medicine: code is 231167, organization name is UW Dept. of Family Medicine, you will be asked for your first and last name and department
    • For UW Health at The American Center: code is 847542, organization name is The American Center, you will be asked for your first and last name and department
  4. Brief the interpreter.
  5. Use speakerphone or pass the phone back and forth.

In the rare circumstance in which Pacific Interpreters does not have an interpreter available, please use our back-up over-the-phone interpreter services provider, Language Line Services:

  1. Dial 1-800-874-9426.
  2. Request the language.
  3. Give client identification:
    • For UWHC: code is 231019, organization name is UWHC, personal code is the caller's full name
    • For UWMF: code is 231048, organization name is UWMF, personal code is the caller's full name
    • For Department of Family Medicine: code is 231167, organization name is UW Dept. of Family Medicine, personal code is the caller's full name