/depts/,/depts/uwhealth/,/depts/uwhealth/benefits/,/depts/uwhealth/benefits/open-enrollment/,/depts/uwhealth/benefits/open-enrollment/uwmf-open-enrollment/,/depts/uwhealth/benefits/open-enrollment/uwmf-open-enrollment/lifelock-identity-theft-protection/,/depts/uwhealth/benefits/open-enrollment/uwmf-open-enrollment/lifelock-identity-theft-protection/resources/,

/depts/uwhealth/benefits/open-enrollment/uwmf-open-enrollment/lifelock-identity-theft-protection/resources/What-to-Expect-as-a-LifeLock-Member.pdf

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Departments & Programs,UW Health,Benefits,UW Health Open Enrollment,UWMF Open Enrollment,LifeLock Identity Theft Protection,Resources

What to Expect as a LifeLock Member

What to Expect as a LifeLock Member - Departments & Programs, UW Health, Benefits, UW Health Open Enrollment, UWMF Open Enrollment, LifeLock Identity Theft Protection, Resources


LIFELOCK MEMBER EXPECTATIONS GUIDE
An email that contains your tempo-
rary username and password,
along with instructions on how to
log in to your member portal.
What to expect as a LifeLock
®
member
LEARN HOW TO GET THE MOST FROM YOUR MEMBERSHIP
THE LIFELOCK MEMBER COMMUNICATION EXPERIENCE
Signing up for LifeLock service is an important step in helping to protect your identity. From the moment
you become a member, you will receive communications about your membership, keeping you up to date
on important information about your identity.††
DISCOVER EVERYTHING YOUR
MEMBERSHIP OFFERS
Your online secure member portal provides access
to your LifeLock account profile and alerts.†
Access your secure member portal at LifeLock.com to:
VIEW YOUR ACCOUNT
READ ALERTS†
UPDATE PERSONAL INFORMATION
MANAGE ACCOUNT PREFERENCES
REQUEST ASSISTANCE
SIGN UP FOR LOST WALLET PROTECTION
No one can prevent all identity theft.

LifeLock does not monitor all transactions at all businesses.
††Fastest alert requires member’s current email address.
Copyright © 2017 Symantec Corp. All rights reserved.
Symantec, the Symantec Logo, the Checkmark Logo, LifeLock, the LockMan Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other
names may be trademarks of their respective owners.
A welcome to LifeLock email that
explains how LifeLock service
works to help protect you.
A welcome kit containing your
membership ID card will arrive
within 10 business days of your
benefit e�ective date.
LifeLock | 1-800-607-9174

LIFELOCK MEMBER EXPECTATIONS GUIDE
AWARD WINNING
MEMBER SERVICES
If you ever need assistance or
have an identity related question, a
LifeLock Identity Protection Agent
is available to help you. Just call
us at 800-607-9174.
800-607-9174
Credit Reports
and Scores
LIFELOCK ULTIMATE PLUS™ MEMBERS
With LifeLock Ultimate Plus™ membership, you receive online
access to annual credit reports and scores from all three primary
credit bureaus - Equifax, TransUnion and Experian1,2,3. This allows
you to see the details of your credit activity from the past year.
In addition, you’ll have monthly access to a single-bureau credit
score tracker to help you identify important changes and see
how your credit score is trending over time.
No one can prevent all identity theft.

LifeLock does not monitor all transactions at all businesses.
†† Fastest alerts require member’s current email address. Phone alerts made during normal local business hours.
1 Credit reports, scores and credit monitoring may require an additional verification process and credit services will be withheld until such process is complete.
2 The VantageScore credit score provided under the offer described here uses a proprietary credit model designed by VantageScore Solutions, LLC. There are numerous other credit scores and models in the marketplace, including different
VantageScores. Please keep in mind third parties may use a different credit score when evaluating your creditworthiness. Also, third parties will take into consideration items other than your credit score or information found in your credit file,
such as your income.
3 For LifeLock Ultimate Plus™ three bureau credit monitoring, credit monitoring from Experian and TransUnion will take several days to begin.
Copyright © 2017 Symantec Corp. All rights reserved.
Symantec, the Symantec Logo, the Checkmark Logo, LifeLock, the LockMan Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their
respective owners.
LifeLock | 1-800-607-9174
RESPONDING TO AN IDENTITY ALERT†
As a member, you get alerts† via phone*, email or text to notify you of suspicious
activity. If you become a victim of identity theft, a LifeLock U.S.-based Identity
Restoration Specialist will help resolve it. If you’re a victim of identity theft, LifeLock
helps protect you with our Million Dollar Protection™ Package. This includes reim-
bursement for stolen funds and coverage for personal expenses–each with limits
up to $1 million–and our Service Guarantee to provide for lawyers and experts if
needed, to help resolve your case.†††
1. IDENTITY ALERT EXAMPLE
You can review your alerts through your member portal message center. To
view the details regarding any of the alerts you have received, simply click on
that specific notification and respond to the alert by answering “Yes, this was
me!” or “No, this was not me!”
2. MONTHLY SECURITY UPDATE EXAMPLE
LifeLock monitors for fraudulent activity associated with your identity. When no
activity has been found during a specific month, LifeLock will send you an email
to let you know they�re continuing to monitor your identity information.
Alert Detailsils
Did you apply
for a mortgage?
YES, this was me
NO, this was not me
When a threat is detected,
LifeLock notifies members
by phone, text or email.
§
Alert modified for demonstration purposes.