The UW Transplant Quality Assurance and Performance Improvement (QAPI) program was established to monitor the program's performance and to identify opportunities for improvement to ensure excellent outcomes, improve efficiencies, and better serve patients and families" to "Quality Assurance and Performance Improvement (QAPI) Plans have been established to monitor performance and to identify opportunities for improvement to ensure excellent outcomes, improve efficiencies, and better serve patients and families.
UW Health QAPI Plan
Quality Improvement Projects
Quality and Outcomes Data
ASE Scorecard Login
Program Specific Scorecards
Waiting Times and Outcomes
Patient Safety Net (PSN)
PSNs at UW Health
Patient Safety Event Highlights
Patient Safety Event Highlights for FY 2017 (July 2016-June 2017): Each quarter, a low harm or near miss event will be highlighted in this section as a learning opportunity.
What I need to know: Tests that are not "scheduled" do not show up on after visit summaries, within Cadence or as an item for admissions or other departments, to remind patients to complete to test.
What I need to do: Add written reminders to the discharge section of the after visit summery to provide written documentation for radiology and lab tests that aren't scheduled to avoid missed tests. Additional verbal communication with the patient will also be essential in ensuring patients have a good understanding of all tests needed within a dept.
Background: Transplant evaluation patient presented to radiology for testing. Chest x-ray was completed but the patient never had the Panorex. Radiology staff didn't identify the Panorex as a test the patient needed despite an appropriate order being placed.
What I need to know: Verbal and written instructions for patients need to be specific and shared in a way that is clear for the patient.
What I need to do: At check-out, check for the patients understanding of the instructions or next steps.
Background: After visit summaries have been written with jargon that a patient would not necessarily understand, unless they were a clinician themselves. And patients have left appointments without the proper supplies or instructions for home care.