Departments & Programs,UW Hospital and Clinics,Guest Services,Information/Greeter Desks

AFCH Guest Depot Information Desk

AFCH Guest Depot Information Desk - Departments & Programs, UW Hospital and Clinics, Guest Services, Information/Greeter Desks


‌Staff can assist with services such as:

Location: 1st floor of AFCH, room 1302
Hours: Monday-Friday 7am-5pm
Phone: (608) 890-8000


Do patients get free parking?

Yes, all outpatients can get their parking ticket validated at the Guest Depot desk or at the 2nd floor welcome desk.

Do visitors get free parking?

Parking for visitors are available at hourly and daily rates. Two free parking passes can be issued to primary visitors of each inpatient. To obtain these passes visitors should take their primary visitors badges to the parking office located on AFCH Level E.

How does a family make a referral for the Ronald McDonald House (RMH)?

The Ronald McDonald House (RMH) provides temporary lodging and services for families whose children are undoing treatment at local healthcare facilities.

The initial referral must be made through the Guest Services department.

In order to stay at RMH, patients and families must meet the following criteria:                           -

Who accepts donations for AFCH?

Donations can be dropped off at the Guest Depot desk. Donated items must be new and in packaging. For a list of appropriate donations, please visit:In-Kind Donations, Get Involved, American Family Children's Hospital