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UWHC,UWMF,

Patient Services,Mission Watch,

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Departments & Programs,Programs and Initiatives,Patient and Family Advisor Partnership Program

Voices of UW Health

Voices of UW Health - Departments & Programs, Programs and Initiatives, Patient and Family Advisor Partnership Program

FAQ

Bring the power of a patient story to your next staff meeting or event! 

Who are the Voices of UW Health Speakers?

Voices of UW Health Speakers are UW Health Patient and Family Advisors who have completed training on sharing their patient stories in a concise, meaningful way in order to impact their particular audience.

There are approximately 20 trained speakers on the current roster. Members of Voices have been invited speakers at UW Health Quality Week, at the Patient and Family Advisor Appreciation Event, and at many training programs at UW Health and the UW-Madison School of Medicine and Public Health.

Why should I invite a Voices of UW Health speaker?

Inviting a patient to speak at your staff event can help re-energize staff and deepen their commitment to serving patients and families. Not only can Voices of UW Health speakers share gratitude for the moments in their care journey that were meaningful, they can also shed light on opportunities to improve experiences for all patients. 

What kinds of topics and key messages do these speakers address?

Among the Voices of UW Health speakers, there are stories about care in many areas: inpatient, specialty care, primary care, and for both adult and pediatric patients. Our current list includes talks related to the experience of care received in oncology, cardiovascular surgery, transplant, stroke, trauma, mental health, and palliative care, among others.

Regardless of the context of the specific care environment, each patient story contains a key message that is generalizable. Some examples include:

How much time should I allot for a speaker?

A typical presentation length is 15 minutes, but this can be adjusted to accommodate your schedule. You may also add time for QandA or a facilitated discussion.

What are staff saying about Voices of UW Health speakers?

This story will stick with me for the rest of my career.

Powerful stuff! Nothing connects the dots in healthcare better than a story. 

There is no better way to illustrate the importance of individualized care than with patient stories.  

It is valuable to hear patient stories and be reminded how difficult it is to be in a vulnerable, stressful, fearful position and important things staff can do.

These patients articulated their experiences with amazing wisdom and respect.

I’m really glad we featured a family member who did not have a good experience. We can always improve.

Beautiful- powerful stories!

Please bring more patients in to tell their stories!

How can I learn more or get started?

Please contact the PFA Partnerships Program at pfapartnerships@uwhealth.org or submit this Speaker Request Form to begin the process of selecting and scheduling a speaker. In an individual consultation, we will match a speaker to address a topic that will effectively address your audience and purpose.