Patient Care,

Departments & Programs,Programs and Initiatives

Liver and Pancreas Center

Liver and Pancreas Center - Departments & Programs, Programs and Initiatives

Mission, Vision and Values


The UW Liver and Pancreas Center Mission, Vision and Value Statements align with UW Health:
The UW Health Liver and Pancreas Center has the distinct mission to be a leader in Patient-Centered Care, providing state of the art customized disease specific care, while providing emotional and physical support to patients and family with liver, biliary, and pancreatic disease.

We will achieve this with a multidisciplinary team of professionals utilizing the latest advancements in clinical practice and translational research to provide cutting-edge medical and surgical treatments in a patient and family centered environment.


The Liver and Pancreas Center will be a:

Center of destination therapy for diseases of the liver and pancreas

National model of care coordination for patients with complex, multi-disciplinary needs

Innovators in novel technology to improve outcomes and patient experience at UW Health

Population health focused center that creates innovative and collaborative clinical endeavors to treat common diseases in our population

Patient focused center that provides a straightforward, streamlined, and efficient referral process for patients with liver and pancreas disease

Center of clinical excellence and transformation, providing patient-centered care

National and Regional resource for hospitals, clinicians and patients

Promoter of public health and awareness for diseases of the liver and pancreas

National model for clinical and translational research with a strong portfolio of clinical trials

Innovator in new opportunities for teaching and learning


UW Health will accomplish this vision through:

Clinical Excellence and Innovation

Patient and Family Centered Care

Multidisciplinary approach to patient management

Cutting edge research and technology

New and enhanced educational opportunities

Regional and community partnership


Contact Information

Melissa Snyder, RN Case Manager
Phone: (608) 890-6662
Cell: (608) 228-8557
Email: msnyder2@uwhealth.org

Dr. John Rice, Medical Director
Phone (608) 265-0570
Email: jrice@medicine.wisc.edu

Dr. Luis Fernandez – Surgical Director
Phone: (608) 263-9903

Dr. Sharon Weber – Surgical Director
(608) 265-0500

Carolyn Strubel, Program Manager
Cell: (608) 622-9936
Email: cstrubel@uwhealth.org

Identified UW Health Access Points


What is the UW Health Liver Pancreas Center?

The Liver and Pancreas Center (LPC) provides advanced therapy and comprehensive care for patients with disorders of the liver, pancreas and biliary system. 

The LPC brings together a multi-disciplinary team of health care professionals including gastroenterologists, hepatologists, acute care, transplant, and hepatobiliary surgeons, radiologists, oncologists, and health psychologists who are nationally and internationally recognized experts and leaders in their respective fields. 

The volumes of complex liver and pancreas procedures performed at the LPC are amongst the highest of any center in Wisconsin, and is affiliated with the UW Carbone Cancer Center, the only National Cancer Institute (NCI)-designated comprehensive cancer center in Wisconsin. 

Why is the LPC being developed?

Currently, patients with complex liver and pancreas care needs present to UW Health through a number of different clinics and providers, both internal and external to UW Health.

Because of this, the patient’s complete care needs may not be properly identified during the triage process resulting in multiple hospital visits and delays in care, and risk of complications resulting in increased hospital readmissions.

In addition, not only is this inconsiderate of the patient’s time, but can result in additional  expense and undue patient anxiety; things not consistent with our goals of getting our patients to the right provider at the right time, in the most cost efficient way possible.

Through a centralized triage process and a multi-disciplinary approach to care, the LPC improves the efficiency and coordination of care for patients with complex diseases of the liver, bile ducts, and pancreas.

How is the LPC staffed?

The leadership of the UW Health Liver and Pancreas Center includes a Medical Director, Surgical Director, RN and Program Manager. In addition, there is a dedicated RN Case Manager-Nurse Navigator and Social Worker to help coordinate and optimize complex patient care.

As mentioned earlier, the LPC consists of a team of clinical specialists including gastroenterologists, hepatologists, hepatobiliary surgeons, acute care surgeons, transplant surgeons, radiologists and oncologists that work together to provide a multi-disciplinary diagnosis and treatment plan for patients with complex conditions of the liver, biliary tree, and pancreas.

Where is the Liver and Pancreas Center Located?

Staff involved in the care of LPC patients are located at the University Hospital and the Digestive Health Center. 

University Hospital
600 Highland Ave.
Madison, WI 53792  

Digestive Health Center
750 University Row
Madison, WI 53705   

Who is eligible for the LPC?

Any patient with complex multidisciplinary health and psychosocial needs with a disease of the liver, bile duct, and/or pancreas. 

How can providers contact the LPC?

Providers with eligible patients can contact the LPC through UW Health EZ Referral, the Access Center, or Cancer Connect. Patients are then coordinated with LPC staff.  

Who should I contact if I have questions about the Liver and Pancreas Center?

If you have additional questions you can contact:

Melissa Snyder, RN Case Manager
Phone: (608) 890-6662
Cell: (608) 228-8557
Email: msnyder2@uwhealth.org 

Amy Peterson, Social Worker
Phone: (608) 262-4811
Cell: (608) 393-2979
Email: apeterson5@uwhealth.org 

Dr. John Rice, Medical Advisor
Phone (608) 265-0570
Email: jrice@medicine.wisc.edu

Carolyn Strubel, Program Manager
Cell: (608) 622-9936
Email: cstrubel@uwhealth.org

How are patients routed to the LPC?

Patients come to the LPC through a variety of ways including Inpatient transfers, direct referrals from Physicians to UW Physicians, the Transplant Clinic, the Digestive Health Center, Surgery Clinic, Outreach Clinics, Cancer Connect, and the Emergency Department.

Please contact Melissa Snyder, RN Case Manager to access the LPC.
Phone: (608) 890-6662
Cell: (608) 228-8557
Email: msnyder2@uwhealth.org 

When do I contact the LPC Nurse Navigator?

A provider should contact the LPC nurse navigator when you have a patient with liver, biliary, or pancreatic disease that you feel has complex care needs.  In particular, the nurse navigator’s focus is on liver and biliary tumors and complex pancreatitis. 

When do I contact the LPC Social Worker?

The LPC Social Worker should be contacted when a provider has concerns about the patients with liver or pancreas disease insurance, finances, psychosocial concerns, housing, etc.

Does insurance cover the LPC?

The LPC Social Worker will coordinate a UW financial Counselor and patient on insurance coverage or needs.

How are patient appointments scheduled for the LPC?

A provider only needs to schedule a referral through a LPC affiliated clinic/provider. This can be done through EZ Referral, the Access Center, and Cancer Connect. Our providers will identify patients with complex disorders and likely to require multi-disciplinary care.    For this population, the nurse navigator will contact the patient and work on creating a care agenda individualized for each patient.  Depending on the patient’s needs, the appointments may occur over the course of one or two days.

What if a patient lives out of town and needs to come to the Liver and Pancreas Center?

Patients and their families may stay at nearby housing including the Hope House or Best Western Inn Towner for a reduced fee. 

What happens after a patient’s initial appointment with the LPC?

Patients will receive an expedited assessment that will be reviewed by a physician team of specialists within two weeks. The LPC Staff will communicate directly with the referring physician after the initial assessment and during ongoing care. 

It’s noted that patients can be referred to the LPC from outreach clinics.  Where are these clinics located and when are they held? 

Swedish/American Medical Center/Belvidere
1625 S State Street Belvidere IL. 61008
3rd Thursday of every month effective January 2017.
To schedule an appointment: (608) 263-9531 

Marshfield Clinic
Marshfield Transplant Liver (Pre/Post)
100 N Oak Avenue
3rd Monday of every month
To schedule an appointment: (608) 263-9531 

GI Associates of Wausau
Transplant/Hepatology (Pre/Post)
411 Westwood Drive Wausau WI 54401
2nd Tuesday or Thursday of every month
To schedule an appointment: (608) 263-9531

ProHealth Waukesha
N16 W24131, Riverwood Dr,
Waukesha, WI 53188
2nd or 3rd Tuesday monthly
To schedule an appointment: (608) 263-9531 

Swedish American Regional Cancer Center
Surgical Oncology Clinic
3535 N Bell School Road
Rockford, IL 61114
(779) 696-9400
Every 4 weeks 

UW Cancer Center at ProHealth Care
Surgical Oncology Clinic
N16 W24131 Riverwood Drive
Waukesha, WI 53188
(262) 696-0909
3rd Thursday of the month, 12-4