Clinical Hub,Patient Education,Health and Nutrition Facts For You,Neuro, Rehab

Orientation to the Neuroscience Units (7410)

Orientation to the Neuroscience Units (7410) - Clinical Hub, Patient Education, Health and Nutrition Facts For You, Neuro, Rehab


Orientation to the Neuroscience Units

Neurosciences Intensive Care Unit (F8/4)
ξ Unit Phone Number: (608) 265-1978
ξ The patient’s nurse and the white board in the room will have the patient room phone

Supports may call either of these numbers at any time and ask to speak with the patient or nurse.
It is very helpful if you have one or two people who are the main contacts. The contact person(s)
can let the rest of the family know about your progress and plan. This makes sure you have
privacy and confidentiality. There will be fewer calls that may take the nurse away from the
patient’s bedside.

Attention: Before entering the ICU, use the phone at the front desk to call nurse. The
number is found on the sign by the phone. Visitors must call the nurse each time before
entering the ICU.

Neurosciences General Care (D6/4)
ξ Unit Phone Number: (608) 263-8380
ξ The patient’s nurse and the white board in the room will have the patient room phone

Guidelines for Primary Supports and Visitors
University of Wisconsin Hospital and Clinics supports a patient and family-centered approach to
care. This means that you can help us plan your care. As part of planning your care we will ask you
to tell us which people closest to you can provide you with support during your stay. Most patients
and families need help and support. Needs may vary from person to person.

You may have two types of people be with you during your stay. Primary Support Persons are the 1
or 2 people you are closest to. Visitors are guests of you and your family.

Who are Primary Support Persons?
ξ People who provide you with the support you need
o Physical
o Psychological
o Emotional
ξ Your support persons may include
o Relatives
o Best friends
o A partner

Who are Visitors?
ξ They are guests of you or your family.
ξ They may only visit at certain times during the day.

How Do I Choose Who my Primary Support Persons Are?
ξ Your Primary Nurse will go over the Primary Support and Visitor Guidelines with you.
ξ At any time during your hospital stay, you may tell us who your primary support people
are. Most often, this will be a small number of people.
ξ You are free to change your primary support persons at any time.
ξ We will make sure you have quiet time for rest and privacy. We will help you balance
your need for support and your need for rest.

When are Visiting Hours?
Primary Supports Visitors
ξ Most often can come at any time
based on the wishes of patients.
ξ 9 am to 9 pm, except in special
ξ Must be > 18 years old. ξ No age limit. Visitors under the age of 18 must be accompanied by adult.
ξ Due to space limits, in most cases only
one support person is allowed to spend
the night in a patient's room.
ξ Anyone who visits after 9 pm must wear a
badge and be approved by the staff on the
unit caring for the patient.

How to get an overnight visitor’s pass?
ξ Our goal is to have a safe environment. One way is to give after hour badges to those
people who are allowed to stay after 9 pm. Primary support persons and visitors must
have an ID badge in order to stay after hours.
ξ Primary Support
o To get an ID badge, primary support persons must receive a card from the unit
staff. The card is then taken to the Security Office found near the Main Entrance
of the hospital. This must be done before 9 pm.
o The badge will be valid for one week. It may be used until the date printed on the
ξ Visitors
o Visitors who have been given permission to visit after hours must also go to the
Security Office found near the Main Entrance of the hospital for a badge. This
must be done before 9 pm.
o These badges are valid only for one night.

Who Should Not Visit?
There are times when people should not visit you in the hospital.
ξ If the visitor or primary support has been exposed to an infection or illness
o Active tuberculosis
o Chickenpox
o Shingles
o Measles
o Mumps
o Acute respiratory illness
o Colds
o Pertussis (whooping cough)
o Flu
o Fever
o Diarrhea
o Certain skin infections

People who have been exposed to these illnesses should check with their doctor to see if they can
get or spread the illness. If so, they should not come to visit for three weeks from the time they
were exposed. They should check with their doctor or your nurse to find out if it is safe to visit.

Please tell your nurse if you have any restrictions on your visitors:
ξ If you decide that you do not want people to visit at a certain time
ξ If you no longer wish to visit with a certain person

Other Guidelines
ξ Items of value should not be brought to the hospital. Only bring items that are needed,
like glasses or hearing aids. The hospital is not responsible for lost or misplaced items.
ξ If the people who come to see you need a place to spend the night, they can call the
Housing Coordinator at 263-0315 for help in finding a local hotel.

Your health care team may have given you this information as part of your care. If so, please use it and call if you
have any questions. If this information was not given to you as part of your care, please check with your doctor. This
is not medical advice. This is not to be used for diagnosis or treatment of any medical condition. Because each
person’s health needs are different, you should talk with your doctor or others on your health care team when using
this information. If you have an emergency, please call 911. Copyright © 11/2015 University of Wisconsin Hospital
and Clinics Authority. All rights reserved. Produced by the Department of Nursing. HF#7410